Support Banner

Contact Support by Phone


Our highly trained support team will help you find solutions to your technical questions. We are ready to help you with any product issues or hardware assistance.


Before You Call

Access to phone support for assistance with installation, setup, and product troubleshooting requires a valid product serial number.

Registering your product prior to calling support will help expedite your support issue. To register your product, please visit our registration area at www.proavio.com/productregistration/


Customers without a valid serial number may receive limited support. Service and support options are still available for customers without a valid serial number.


NOTE: Please have your product model and serial number (if available) ready when calling support.



World-wide Support Offices


Proavio/Enhance Technology USA
Phone: 1+626-239-7339
Hours: Monday - Friday 8:30AM - 5:30PM PST
Proavio/Enhance Technology Italy
Phone: 39-039-6260916
Hours: Monday - Friday 8:30AM - 5:30PM CET
Proavio/Enhance Technology Asia / Pacific
Phone: +886-2-2269-1529
Hours: Monday - Friday 8:30AM - 5:30PM UTC
Proavio/Enhance Technology China
Phone: +010+82355584
Hours: Monday - Friday 8:30AM - 5:30PM UTC


Contact Support by Email (*Indicates required fields)




NOTE: Security password is case-sensitive.